!!!! First and foremost!!!! restore the number of devices to 2.
Secondly, please note that if you take the test using a VPN from one country and start watching with an IP address from another country, the test will disconnect.
The process of obtaining a test is actually short and boils down to two steps:
1) in your personal account, under the section Packages, click on the button Get Test;
2) through the speed test of your internet to our servers, select the optimal server.
After registration, log in to your personal account, go to the Packages section (1) and click the Get Test button (2)
The Get Test button will be replaced with the caption You already have an active test (3) and the VIP - All Channels package (4) will appear in your package list with a 3-day validity period
The test is issued for 3 calendar days, not to be confused with 24 hours, exactly 3 calendar days, and if you take the test at 23:00 (msk), then one hour of this day is also considered one of the calendar days of the issued test, i.e., in the given example, your test will last two full days and 1 hour. Keep this in mind.
The test package does not differ from the package purchased for money. If after the test period you decide to continue viewing, even if it is not the VIP - All Channels package, you don't need to change anything in the player, just buy the package and update the playlist in the player.
It is better to buy a package in advance, as it is not necessary to buy a package only when the current package ends, to avoid interruptions in viewing, buy a package in advance - a day, three days, a week, etc. If you are buying the same package, the start date of the package will automatically be set the day after the end of the current package, and the package term will automatically be set to 1 month. If you are buying a different package, you need to set the start date of the package yourself (since the start date of this package will automatically be set on the day the package is purchased) and, accordingly, also set the package term yourself, for which the buttons 1mos, 3mos, 6mos, and 12mos serve.
Buying packages for 3, 6, or 12 months is more beneficial, with additional discounts of 2.5%, 5%, and 10% respectively.
Instructions for buying or renewing packages: 2.5 How to replenish my balance? How to buy a new package or renew an existing package (subscription)?
The VIP package is issued to you for testing, so if you continue to purchase a package different from this one, then in this case, after the expiration of the test package, you need to update the playlist in the player.
You can find where to get the playlist in your personal account by reading the instruction 6.1 Where to get the playlist? Where to get a link to the playlist?
If you do not have the Get Test button (or you do, but it is inactive), then you have either already used our services (possibly under a different login), or you chose a time-based payment scheme, which is equivalent to having a package. Unfortunately, you will not be able to take a free test. A free package is issued only automatically!
Dealers also won't be able to give a test to their clients, but you can buy any package for them for 1-2 days.
After you have received the package for testing, you need to select the optimal server through the speed test of your internet to our servers, but you should do the test following the instructions' recommendations; you are doing it for yourself, not for us:
a) the test should be done from the viewing device, be it a TV or set-top box, i.e., the device on which your player is installed, by entering the link below in the device's browser;
b) the test should be done when you have problems with viewing.
Check access to our servers at: http://speed.tv.in/
reboot your router, wait for it to fully load, launch the page via the link, make a speed measurement with the "All Servers" button to all servers and share the table with the results in the chat or choose a server yourself according to the instruction 1.8 How to correctly choose your server?
If you are watching on 2, 3, 4, etc., devices simultaneously, then viewing should be turned on on all of them while conducting a test on the problematic device.
After changing the server in your personal account, do not forget to update the playlist in the player 6.3 How to update the playlist in the player?
